Helpful Windows users have passed on the following tips to work around this problem. We hope you will find one of them to be useful but the standard disclaimer applies: we have not tested them and cannot provide support for them.
We are not aware of any similar workarounds for Linux, nor do we have an ETA for any fix.
This tip has been reported to work on 64 bit Windows 10. It might work on other versions of Windows.
- Quit One or Groups if it is running. Don't just minimize the application, shut it down completely by right clicking on the SpiderOak icon in the system tray, then selecting Quit.
- In the Windows file explorer, find the file C:\Program Files\SpiderOakONE\SpiderOakONE.exe and right click on it.
- Click Properties, then Compatibility, then "Override high DPI scaling behavior", then set "Scaling performed by: System (Enhanced)". Click Apply. OR:
- Click "Change high DPI settings", then check the box labeled "Use this setting to fix scaling problems for this program instead of the one in Settings"
- Re-launch SpiderOak One or Groups.
This fix for Adobe products on Windows has been reported to work for One and Groups:
This tip comes from Microsoft:
Some users report success with changing the scaling for the display. To do so, get to the Windows desktop, and right-click the desktop. From that menu, select "Make text and other items larger or smaller." There, select Medium (125%) or Smaller (100%) from the list of results, and select Apply. Due to the way Windows' desktop manager works, you will need to log out then log back in, or restart the computer, for this change to be applied.
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