One Backup
Secure cloud backup to protect you and your family from data loss and ransomware.
Getting Started Guide
- Install ONE and Create an Account
- Selecting Data for Backup
- The Hive Folder
- Syncing Your Data
- Managing Files
- Download Your Files With SpiderOak One
The ONE Desktop Application
See all 18 articlesBackup
- Common Problems: Keeping One Updated
- What Files Are Deleted When You Delete a Device
- Don't Back Up or Download a Volume Root
- System Backup
- Making Sure Your Files Are Backed Up
- Cloud Storage
Sync
- Sync the Documents Folder on Windows
- Rename a Sync
- Hive or Sync Keep Restoring a Deleted File
- Files Disappeared or are Deleted from Hive or Sync
- Syncing Files With Non-Users
- Resolve Sync Problems By Updating Your Devices
Hive Folder
- Password Protect Hive
- Hive and Sync Compared
- Moving the Hive Folder
- SpiderOak Hive Location
- Using the Hive to Back Up is Not Required
- Exclusions Set in Preferences and the Hive
Sharing and ShareRooms
- Size Limits in a ShareRoom
- ShareRoom Passwords
- Logging Out of a Password Protected ShareRoom
- Sharing a Single File
- Sharing a Folder
- Cannot Select a Single File When Creating a ShareRoom
Restore Data
- Background Information on Downloading via the Application
- Problems when Downloading via the Application
- Server Error When Downloading Files
- Bandwidth Limits When Downloading Data
- Downloading Files From the SpiderOak Website
- Lost Computer and/or All Data
Backup - Unique Files and Setups
- Adobe Lightroom
- Intuit QuickBooks
- Arq Backup
- Files ONE and Groups will Never Back Up
- Microsoft Outlook
- Backing Up Open Files
Billing and Account
- Non- Profit Discount
- Locked: -1
- VAT
- What if SpiderOak Ever Went out of Business
- Data Retention for Closed/Canceled Accounts
- Telephone Support
Command Line
- --batchmode
- --billing
- --delete-share
- --destroy-shelved-x
- --enable-schedule and --disable-schedule
- --fulllist
Advanced Techniques
- Empty Your Account and Start Over
- Backing up or Syncing Software Development Files
- Updating a Device No Longer Associated with an Available Computer
- Building
- Resource Usage of SpiderOak One and Groups
- Syndication
Deduplication
Relocation Guides
Mobile Applications
No Knowledge Backup
Passwords
- Password Length and Allowable Characters
- Changing the Account Password
- Password Change Propagation
- Preventing Account Lockout
- Forgotten Password
- Password Hints
Windows
- Unwanted Autolaunch on Windows
- Overlay Icons on Version 7
- Windows XP
- Overlay Icons
- OS Integration
- One Does Not Launch on Windows
macOS
- Resolving common issues with MacOS installs of One Backup
- macOS 11.0 Big Sur
- macOS 10.15 Catalina Support
- Mac 10.14 Mojave Support
- SpiderOak ONE on Mac is a Menu Bar Application
- No Command Line Output
Linux
- One and Groups on CentOS 6
- SSL: TLS v1.2 not available, using default
- 32 Bit Support on Linux
- Manually Subscribing to the RPM Repository
- RPM Signing Key
- Icon on Gnome
Other
- Already Running in Batchmode
- Decode Items From Other Devices
- Flap Control
- Logging Out of the Web Interface
- NordVPN and SpiderOak ONE Aren't Working Together
- Out of Date Software on Devices