The command line option --billing generates a secure link that allows you to directly log in to your account's billing page. It is for people who do not use the GUI and so are not able to use the GUI to access their billing and account information. To use this option, open a terminal or command prompt window. At the prompt, enter the appropriate command and execute it by pressing enter:
On Windows:
"C:\Program Files\SpiderOakONE\SpiderOakONE.exe" --billing
On Mac:
Applications/SpiderOakONE.app/Contents/MacOS/SpiderOakONE --billing
On Linux:
SpiderOakONE --billing
This will generate a secure link. Copy and paste it into a web browser. The link will automatically log you in to your online account and allow you to update your billing information. Just like with the GUI method, your account password is not revealed to our servers and so No Knowledge is retained.
Under some circumstances this command will return the value "False" instead of a link. This indicates a problem with your account. In that case, please contact our support team with the exact text of the error and mentioning the email address associated with your SpiderOak One account.
If you have any feedback on this article please let our support team know. Thanks!