--destroy-shelved-x clears the queue of all transactions, such as file uploads. For most users, the easiest way to do this is to use the Clear Upload Queue button in the graphical application. However, if you prefer to use the command line, here's how:
Quit the application. Don't just minimize the application, shut it down completely by clicking or right clicking on its icon in the notification area, then selecting Quit. Open a terminal or command prompt window. At the prompt, enter the appropriate command, and execute it by pressing enter:
"C:\Program Files\SpiderOakONE\SpiderOakONE.exe" --destroy-shelved-x --verbose
/Applications/SpiderOakONE.app/Contents/MacOS/SpiderOakONE --destroy-shelved-x --verbose
SpiderOakONE --destroy-shelved-x --verbose
Please allow several minutes for this command to run: it does not always generate text immediately. Once this has finished running, then give the command:
"C:\Program Files\SpiderOakONE\SpiderOakONE.exe" --rebuild-reference-database --verbose
/Applications/SpiderOakONE.app/Contents/MacOS/SpiderOakONE --rebuild-reference-database --verbose
SpiderOakONE --rebuild-reference-database --verbose
Again, allow several minutes for this command to finish: it does not always generate text immediately. Now run SpiderOak ONE and your queue will be cleared.
Some users are returned to the prompt with "SpiderOak has detected that it needs to re-sync with the server. Please run in normal (GUI) mode, headless, or batchmode to re-sync." Running
--batchmode --verbose is an easy way to do this.
If you have any feedback on this article please let our support team know. Thanks!