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  3. Billing and Account

Billing and Account

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Everything you need to know about billing and your account.

  • Non- Profit Discount
  • Locked: -1
  • VAT
  • What if SpiderOak Ever Went out of Business
  • Data Retention for Closed/Canceled Accounts
  • Telephone Support
  • Accessing your Billing and Account Information for ONE
  • Billing Information Updated E-mail
  • Promotional Codes
  • Restrictions on the Unlimited Account
  • Inactive Accounts
  • Accepted Payment Methods
  • The De-authorize Button
  • Updating Billing Information and Printing Past Receipts
  • Disconnected
  • Lost or Stolen Computer
  • Cancel an Account
  • Changing the Account's Email Address
  • Billing Issue Contact Address
  • Support Contact Address for ONE
  • Deleting Files from a Full Account
  • Purchasing More Space
  • ONE Pricing
  • Renewing an Account
  • Refund Policy
  • Updating from Version 5
  • White Label and Affiliate Programs
  • Discounts for Education, Government, Military, and Non-Profit Organizations
  • Purchasing Additional Storage: Pro-rating
  • Purchase or Upgrade Storage for ONE accounts
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