Billing and Account
Everything you need to know about billing and your account.
- VAT
- What if SpiderOak Ever Went out of Business
- Data Retention for Closed/Canceled Accounts
- Telephone Support
- Accessing your Billing and Account Information for ONE
- Billing Information Updated E-mail
- Promotional Codes
- Restrictions on the Unlimited Account
- Inactive Accounts
- Accepted Payment Methods
- The De-authorize Button
- Updating Billing Information and Printing Past Receipts
- Disconnected
- Lost or Stolen Computer
- Cancel an Account
- Changing the Account's Email Address
- Billing Issue Contact Address
- Support Contact Address for ONE
- Deleting Files from a Full Account
- Purchasing More Space
- ONE Pricing
- Renewing an Account
- Refund Policy
- Updating from Version 5
- White Label and Affiliate Programs
- Discounts for Education, Government, Military, and Non-Profit Organizations
- Purchasing Additional Storage: Pro-rating
- Purchase or Upgrade Storage for ONE accounts