The unlimited accounts that we briefly offered during a special promotion do indeed provide unlimited storage space. Although we will not be offering new unlimited accounts, people who took advantage of that offer are of course welcome to continue to use them. They are naturally subject to the same limitations and terms of service as our other offerings:
- Backing up data is subject to quality-of-service bandwidth controls.
- SpiderOak ONE is designed to back up your personal files, not application or system data.
- While there is no hard limit on the size of a file that you can back up, there are practical limits.
- SpiderOak ONE is a backup solution for the files on your local computer. It is not a "hard drive in the cloud" where you would offload your files.
We encourage our unlimited users to keep in mind the designed purpose of SpiderOak ONE, which is to be an endpoint backup solution for user workstations, not an online storage service. The unlimited space is intended to be a peace of mind feature.
If you have any feedback on this article please let our support team know. Thanks!