Logo
Return to SpiderOak.com Submit a request
  1. SpiderOak Support
  2. One Backup
  3. Billing and Account

Articles in this section

  • Non- Profit Discount
  • Locked: -1
  • VAT
  • What if SpiderOak Ever Went out of Business
  • Data Retention for Closed/Canceled Accounts
  • Telephone Support
  • Accessing your Billing and Account Information for ONE
  • Billing Information Updated E-mail
  • Promotional Codes
  • Restrictions on the Unlimited Account
See more

Refund Policy

Avatar
Adam Tervort
  • September 13, 2017 19:06
  • Updated

We do not guarantee refunds on any accounts. However, if you feel that your case is exceptional, please contact Support at billing@spideroak.com and we'll be happy to assist you.

  • Facebook
  • Twitter
  • LinkedIn
Have more questions? Submit a request
Return to top

Related articles

  • Cancel an Account
  • Data Retention for Closed/Canceled Accounts
  • Renewing an Account
  • Updating from Version 5
  • Changing the Account Password
SpiderOak Support
English (US) Español