Creating groups within the Management Console allows you to segment users and customize settings within each user group. A default group is automatically created using your company name. (For example, if your company is named "Burbank", your default user group will also be named "Burbank".)
CREATE A GROUP:
To set up a user group, follow the steps below:
- Select Manage Groups. Here you can see the default group and any other groups that have already been created.
- Select Add Group to create a new group.
When the pop up box appears, you will have the option of customizing access and settings:
- Name the group.
- Choose a storage limit for users assigned to it or assign them Unlimited storage.
Unchecking Webapi Enable allows you to restrict members of a group from logging in through SpiderOak.com or their mobile devices.
NOTE: IN ORDER TO FULLY RETAIN NO KNOWLEDGE PRIVACY, SPIDEROAK RECOMMENDS USERS ONLY ACCESS THEIR DATA VIA THE DESKTOP APPLICATION, WHICH DOWNLOADS THE DATA BEFORE DECRYPTING IT LOCALLY. WHEN ACCESSING DATA VIA SPIDEROAK.COM OR ON A MOBILE DEVICE, A USER MUST ENTER THEIR PASSWORD. THE PASSWORD WILL THEN EXIST IN THE SERVER MEMORY FOR THE DURATION OF THE BROWSING SESSION. FOR THIS AMOUNT OF TIME, THE PASSWORD IS STORED IN ENCRYPTED MEMORY AND NEVER WRITTEN TO AN UNENCRYPTED DISK. THE MOMENT THE BROWSING SESSION ENDS, THE PASSWORD IS DESTROYED AND NO FURTHER TRACE IS LEFT. THIS REPRESENTS THE ONLY SITUATION WHERE DATA COULD POTENTIALLY BE READABLE TO SOMEONE ELSE WITH ACCESS TO THE SPIDEROAK SERVERS.
Check Admin Group if you would like a group to have administrative privileges. A list of selectable permissions will appear when Admin Group is checked. Any user in an admin group will be able to log into the Management Console using the same credentials they use in their desktop client and will be given the access permissions selected for the group.
Once you have made the appropriate selections, select the Create Group button.
EDIT GROUP SETTINGS:
To edit settings for a user group, navigate to the Manage Groups page and select Details in the right hand column of that group's row. Here you can edit all the same selections as were available during group creation.
DELETE A GROUP:
In the Group Details view, select the red Delete Group button on the bottom left. You will need to select which existing group you wish to migrate users to. For example, if you want to delete group Default that contains users a, b, and c, you will need to select another group to move those users into. This ensures that your users do not get accidentally removed in a Group deletion.