The command line option --repair is used to repair a local SpiderOak One installation and bring it back up to date with our servers. To run this command, first quit SpiderOak One if it is running. Don't just minimize the application, shut it down completely by clicking or right clicking on its icon in the notification area, then selecting Quit. Open a terminal or a command prompt window. Then enter the appropriate command at the prompt and press enter:
On Windows:
"C:\Program Files\SpiderOakONE\SpiderOakONE.exe" --repair --verbose
On Mac:
/Applications/SpiderOakONE.app/Contents/MacOS/SpiderOakONE --repair --verbose
On Linux:
SpiderOakONE --repair --verbose
This command may take a few minutes before it generates text, so do not close the program or reopen SpiderOak One before it has completed. Once finished, review the output. Errors reported in the middle of the output are expected; this is merely --repair reporting on what it has found and fixed. Do confirm however that the command did not fail with "repair error".
This is a local option, meaning that it only operates on the computer that you are seated at. If you need to run --repair on another device, you will need to be seated at that device. It does however require a connection to our servers. If it cannot connect to our servers, then the command will not successfully end.
If you have any feedback on this article please let our support team know. Thanks!