The full featured SpiderOak One and Groups backup applications run on the current versions of Windows, Mac, and popular Linux distributions. You can also obtain read-only access to your account via our Android and iOS apps and online. Although running One and Groups directly on an NAS is not supported, you can back up your NAS. Your computer will need at least 2GB of memory, due to the resource-intensive nature of deduplication and encryption.
If after reading the below you aren't sure if our backup solutions will work on your preferred platform, we encourage you to give it a try at no cost with a 250 GB 21 day trial.
If we don't support your favorite platform, please let us know. If there is enough interest then we'll add it.
We fully test each release on Windows 7 (32 and 64 bits) and 10 (64 bits). Additionally we perform a spot check on 8.1 (64 bits). These are the Windows versions for which we provide official support.
We regularly receive reports of One and Groups running fine on Windows Server, SBS, and WHS versions 2008 and later, Vista, 8, and on the 32 bit versions of 8.1 and 10. We do not however test on them and so cannot offer advanced troubleshooting for them.
The One and Groups installers are for PC hardware (x86, both 32 and 64 bits). We do not have Windows installers for other hardware platforms.
Windows XP is not supported, nor are portable installations (e.g. installed to a USB memory stick).
We fully test each release on the current stable version of macOS and perform a spot check on the most recent previous one. As of September 2018, that means 10.14 Mojave and 10.13 High Sierra. These are the versions for which we provide official support. If you now use 10.13 High Sierra you will want to read our article discussing the changes that it brings. If you are considering upgrading to 10.14 Mojave, please see our article about Mojave support.
We regularly receive reports of One and Groups running fine on macOS 10.9 Mavericks, 10.10 Yosemite, 10.11 El Capitan, and 10.12 Sierra. We no longer test on them so we cannot offer advanced troubleshooting for them. One and Groups will not run on previous versions of macOS.
In general, we do not support beta releases of any operating system. We test beta versions of macOS when they are available with the goal of supporting the operating system at the time of public release.
We fully test each release against the current stable 64 bit versions of Fedora and Ubuntu, and perform a spot check on the latest CentOS, OpenSUSE, and Ubuntu LTS, using the default desktop environment and setup of each.
One and Groups are available as an RPM, a DEB, and as a tarball for manual installation, all for 64 bits on common x86 hardware. We no longer distribute for 32 bits, nor do we distribute in other packages such as Snap, AppImage, or Docker containers, nor for other hardware platforms such as ARM. Do let us know if you would find a particular package useful so that we can gauge interest.
We regularly receive reports of One and Groups running fine on Debian testing, Red Hat Enterprise Linux, Mint, Mageia, and other popular distributions that use RPM or DEB packages. We do not test on them so we cannot offer advanced troubleshooting for them. Likewise we are unable to support rolling release distributions, beta releases, unstable or testing releases, display difficulties on non-default desktop environments, or distributions that do not use RPM or DEB packages such as Arch, Gentoo, or Manjaro.
The builder for each package is on a standalone platform, so supporting earlier releases is possible if the builder platform can meet the dependencies. If you get dependency errors when installing, it is because one of these components in the system are too old. A common one is glibc.
Android and iOS
Our Android and iOS apps are read only, meaning you can view files but not upload or sync files from your phone or tablet.
If you have any feedback on this article please let our support team know. Thanks!